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Opinion & Analysis

Golf Getting Social: OEMs tap into massive online influence

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Social media offers an easy and relatively inexpensive way for players, golf brands and clubmakers to generate buzz around their products. While it’s certainly no secret that social media is playing an ever-increasing role in the lives of the players on the tours, the question is what impact is social media having on the companies behind the players and the people making the decisions about how to incorporate the dizzying array of social platforms available.

“Social is a very critical part to our business,” said Chad Coleman, social media manager at Callaway Golf. “We want our fans and consumers to experience us in a different way than any other golf company and the nature of social platforms like Twitter and Instagram allow us to do that in a quick and effective manner. If we’re bringing people closer to our brand, our products, our people and ultimately to the game of golf, that’s a pretty awesome thing.”

For Callaway, Coleman says, it’s all about being transparent and showing off the personalities behind the brand. To that end, the company has several key execs on Twitter including Harry Arnett, SVP of Marketing, Alan Hocknell, Senior VP of Research and Development, Roger Cleveland, Chief Club Designer; and Nick Raffaele, Head of Tour.

“We feel that it allows our fans to be more closely connected to everything going on at Callaway and to feel like they’re part of the experience,” Coleman said. “A wise man once said, ‘I don’t believe in brands. I believe in the people.’ It was Harry.”

With fan favorites like Phil Mickelson, Henrik Stenson, Lydia Ko and Morgan Pressel on the Callaway roster, the company is very active in the social space and is always on the lookout for new ways to engage fans in new and innovative ways.

In its Tweet To Unleash campaign, the company became the first brand to unveil a product in real-time with the use of Twitter hashtags. At the 2013 U.S. Open, Callaway partnered with Uber to give fans free rides to and from Merion in Callaway branded SUV’s. The company also did a project with LinkedIn where it utilized their application programming interface (API) to bring a more modern approach to networking on the golf course.

The folks over at Cleveland Golf/Srixon have been in full brand building mode lately, focusing particularly on building the company’s Twitter and Instagram following, including building a page where fans can share their #JourneyToBetter with other Srixon fans through social platforms such as Twitter, Instagram and YouTube.

“We are making huge strides with the Srixon brand in particular,” said Alex DePallo, online editor. “Our Journey to Better campaign was nominated for a CLIO Sports Award, which is the highest honor in sports marketing. In addition to this, we are continuing to grow our presence on tour and have new, innovative products on the way. All of this comes together to allow me to have a huge amount of content that we can provide for our fans.”

Being in constant communication with the company’s Tour players and their agents in order to find ways to tap into fan following and in turn have them help promote the brand is a big part of DePallo’s job. With two of the PGA Tour’s biggest social influencers on staff in Graeme McDowell and Keegan Bradley, utilizing their massive following is huge.

“Social is very important to us,” DePallo said. “Being able to communicate our message to consumers on a daily basis is vital to our growth as a company. Golf is going to get more social because that is what it’s meant to be: social. It’s about friends getting together and having a good time on the course. Golf is meant to provide actual human interaction, but there’s nothing wrong with Instagramming a picture of your favorite hole or Vineing a great shot you hit to win a match.”

Jamie Lynn Davis, a content copywriter for Cobra-Puma Golf, says golf’s increased social media use is natural given fan’s expectations of receiving constant and immediate information on a daily basis.

“We are part of a generation that uses social media to get and share information,” Davis said. “They thrive on instant gratification. Golf fans and consumers want to be the first to receive news from us, whether it’s the latest buzz about our Tour players, behind the scenes content or the release of new Puma Golf apparel or Coba equipment – they rely heavily on social media for instant updates.”

Davis says Tour players and athletes in other sports as well are seeing that social media can be a great opportunity for them not only to build a brand for themselves, but to interact directly with their fans while at the same time supporting their sponsors.

Cobra-Puma boasts some of the most active – and perhaps more importantly influential – golf names on social media in Ian Poulter, Rickie Fowler, Lexi Thompson, and Greg Norman.

“Having the Tour players like Rickie, Lexi and Ian are great additions to our social media efforts,” Davis said. “They have a built in audience and fan base that want to know what equipment they are playing and information about how they warm up, or prep for Majors.”

Over the next year, fans of Cobra-Puma can expect to see exclusive content from the company’s Tour players, increased fan interaction, new giveaways and contests and a continued dedication to promoting their message of game enjoyment, helping more golfers, of all levels, enjoy the game.

“We’ve seen a lot of success around the majors and contests we hold during those weeks,” Davis said. “Hosting a contest allows us to draw attention to our players that week, engage with our followers, and have some fun while doing it.”

So, where do we go from here? Is social media just another passing fad like tasseled shoes, the chipper and colored golf balls (oh wait, they’re back right…?) As technology continues to advance it is likely that the game and its players will only become more interactive.

“Social media is here to stay,” said Callaway’s Coleman. “Different platforms will come and go, but the idea of golfers, brands and organizations finding ways to connect with fans and build relationships isn’t going anywhere.”

John Lahtinen is a Connecticut-based writer with nearly 20 years of experience involving news, media, communications, higher education, PR and marketing. He has been playing golf forever and is still finding unique ways to ruin a good round. Adding to his confusion, he plays both right- and left-handed.

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Opinion & Analysis

The 2 primary challenges golf equipment companies face

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As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!

Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.

Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.

One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?

Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.

Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.

Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”

For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…

Different strokes in the game of golf, in my humble opinion.

Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…

That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.

Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.

@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic

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Podcasts

Fore Love of Golf: Introducing a new club concept

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Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!

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Opinion & Analysis

On Scottie Scheffler wondering ‘What’s the point of winning?’

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Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.

 

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“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”

Ironically — or perhaps perfectly — he went on to win the claret jug.

That question — what’s the point of winning? — cuts straight to the heart of the human journey.

As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.

I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.

One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.

The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.

If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.

Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.

As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.

It’s a necessary stage, but often a turbulent and unfulfilling one.

David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.

In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:

“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”

Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”

Eventually, though, something shifts.

We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.

Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.

Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.

Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.

So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.

I see someone evolving.

He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.

It’s about awakening and evolving to something more than winning could ever promise.

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