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Opinion & Analysis

Help wanted: Treat the cart boys with respect

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By Travis Clement

GolfWRX Contributor

When I was young I worked at our local golf course as cart boy, range picker, greens cutter and lifeguard. You name it, I did it. I have always looked back on those days of doing that work very fondly.  It taught me a lot about life, probably more than I needed to know at such a young, impressionable age.

I also loved golf more than anything and to be around it, whether is was picking the range or just helping someone find a sweater that fit them. I loved it all so my experiences were slanted because I was willing to put up with anything just to be around the golf course.

I am not young anymore and I have a family of my own, but as fate would have it my oldest just got his first real job and you guessed, it is at our local golf course as a cart boy, range picker and anything that they may need him to do. I was very happy when he got this job because I could see myself, 30-plus years ago, and I was excited to know that he would be exposed to golf a lot.

I knew it would be good for him but I harken back to when I was younger and some of the things that bothered me when I was a cart boy made me wonder how I could, selfishly, mind you, help the plight of the CART BOY. By the way, I could not be more proud of my son. He is doing a good job. I can see that he is growing as a man and he has a good work ethic which is all the things you like to see in your kids. I would suggest that if you have a youngster looking for a job that maybe you should suggest to them to apply at the local golf course.

So, that being said, and full disclosure being complete, I wanted to give all of you some tips for how to treat your cart boys.

No. 1:  When you arrive at the course they are there to help you. They are not there just for tips. It is their job to be polite and help you get ready for your round of golf. That is not to say you shouldn’t tip them because I feel you should but do not think that if you do not tip them they are going to spit in your golf bag when you’re not looking. They will not.

No. 2: Even though it is hard to resist the awesome urge to try and hit the range picker while he is in his little caged cart, so you can prove to your golf buddies your prowess on the range, I would like to clue you on one little tidbit of information. Those things are not Sherman Tanks and it is a real possibility that one of your lucky 100 mph low line drives could get in there and do some harm to them.  Let them alone. You need to work on your game, not your legend as a driving range conqueror.

No. 3:  While yes, it is true that the cart boys are there to clean the golf carts and get them ready for the next day that does not mean they work for the local sanitation department.  So when you get finished playing your round of golf, take one second to grab your trash and throw it in the garbage can by the cart drop off area.

No. 4: If you belong to a club and pay dues, do not scoff when you get the letter in the mail around Christmas time asking for a small donation to the staff for a little Christmas bonus or something.  As you can guess this is not a career choice for most people. It is most likely a young kid trying to earn a few extra bucks while they are in college or high school or that they are retired and just trying to stay busy.

No. 5: Also understand this — these kids do not make course policy. They are just doing what they are told so when you are instructed by one of these kids about a rule and you disagree don’t take it out on them. Go find the head pro or manager to discuss your problem with them. They are just young folks doing what they are told.

No. 6: After your round, if you leave something in the cart of any value and you come back to retrieve it, don’t automatically assume the sleazy cart boys stole it if it is not there. First, look in the trunk of your car and then your bag because more than likely you put it there during round when you thought to yourself, “Hey, I better put this valuable thing away before I lose it.”  For the most part, these kids like having a job and would not put it in jeopardy for a lost watch or MP3 player or expensive sunglasses.

No. 7: Have some respect of their time. They are not your servants that should just have to sit around while you practice golf in the dark so you can somehow sharpen your inner most Zen golf feelings, or sit in the parking lot until late with your buddies talking about how good you are or are going to be. Go ahead and get out of the golf cart and let them take it away and put it up because they usually can’t go home until all carts are accounted for.

All these tips have been found in my own experiences in the past and some unsolicited input from my son on some situations he has come across.

Hey, golf is fun for all. It makes us feel special in many different ways and most golf courses want your business. A polite staff is paramount, after course condition. So, next time you get out to the course and see the cart boy sweating terribly, while he has picked the side of the driving range retrieving all the shanks that have ended up there from people off the range, give them a nod of approval. Maybe even a pat on the back and a thank you for doing the thankless job. Trust me, it will make their day and give you a good feeling to carry you into your round of golf.

Click here for more discussion in the “General Golf Talk” forum.

Travis Clement has played golf his whole life. He grew up working at his local golf course and as adult has worked as a number of golf facilities. He lives in Athens, Ala., where he works in the defense industry. He is 45 years old, has been married for 20 years and has two teenage sons. Travis has a great love for the mystic of game and its traditions.

12 Comments

12 Comments

  1. k

    Jun 11, 2014 at 1:57 am

    I work at a one of the top rated private courses in Canada at the moment. All these are true. But there are two things I want to add.

    1. We clean hundreds of clubs a day, if not thousands. And in those we are bound to miss one club. So instead of getting in a fit about your 4-iron having a little dirt on it. Remember that all 13 other clubs are clean, and it was an odd occurrence.

    2. Nothing is better when a member walks up and remembers your name without needing to look at your name tag. Staff need to know every member. It’s not hard for a member to remember 5 peoples names in the Back Shop.

  2. Eric

    Oct 7, 2012 at 11:00 pm

    I will never forget the day I was watching the pro shop on “ladies day”. I announced their scores at the end of the day and was given a 5 cent tip from a group of at least 12 older, wealthy women. I guess that’s why they are wealthy??? This was about 12 years ago but so pathetic.

  3. Matthew

    Sep 22, 2012 at 2:03 pm

    chris im sorry but you are wrong for hitting balls at the picker, it is extremely loud when you hit the metal or windshield. It can be downright earsplitting, I ran carts for years and am now an assistant. When we catch people intentionally hitting balls at the picker we warn them, if they continue there range session is over. Not to mention the reaction invoked from a golf ball flying at your face at 130 mph. show some respect please

  4. STEVIE BABY

    Sep 19, 2012 at 11:19 am

    Started out as a cart boy at my local track 9 years ago and it helped me find my passion. Fell in love with the game as well as the Industry… studied golf management post secondary and landed a job with Nike after graduation… Could not say enough good things about this job and the things it might lead to…. that being said I always scrub my own hooks now and I thoroughly enjoyed the article, Travis.

    Thanks!

  5. Chris

    Sep 18, 2012 at 10:18 am

    The cart boy is there to be punished. Don’t like it, don’t take the job. There is nothing better than a nice 5 iron draw that leads the cart and smacks it at the 190 sign. I can do it all day!

  6. 2Ball

    Sep 13, 2012 at 7:28 pm

    While I agree with most of this, don’t forget as a cart boy you a entering the “service” industry. If you don’t want to get your hands dirty by cleaning out a golf cart go work in the mall folding sweaters, or get a job doing real manual labor like digging sprinkler systems all summer.

  7. TB

    Sep 11, 2012 at 11:50 pm

    ….that’s part of the job boys. be thankful your not sitting in a cubicle staring at 4 corners from 9 to 5. Have a few closing coldies, watch the sun set over 18, and enjoy the comradery..

  8. JR

    Sep 11, 2012 at 9:53 pm

    I have worked as a Cart Boy at my local course for the past 4 years through high school. I could not agree more with all of the points in this article. There is nothing worse than waiting an hour after dark for the last drunken foursome to bring me back a trashed golf cart.

  9. TB

    Sep 11, 2012 at 9:47 pm

    It’s good to hear all you other cartboys out there. I am a grizzled veteran, been a cartboy for quite some time now. You gotta embrace the life of a cartboy. My best friends are cartboys. Golf is the greatest game ever played and the greatest job ever is that of a cartboy. Rep SMCC and Sawgrass CC. We Rollin now boys..

  10. JC

    Sep 11, 2012 at 9:26 pm

    I, too am a cart boy. Great article. Nothings worse than someone trying to ring your cage throughout your whole pick. Dont leave the cigars and especially not the band aids. You can leave the Pro-Vs. And oh yeah, old lady, I didn’t take the $3 from your skins game.

  11. Butter

    Sep 11, 2012 at 8:15 pm

    As a fellow cart boy I can attest to all of the above comments. Its a great job and I couldn’t think of a better thing to do as a young golfer.

    A few things to add to your list would be these…

    Please, DON’T USE CARTS AS ASH TRAYS! The ash gets everywhere and drives us crazy when we have to clean it.

    Also, please do not dispose of sunflower seeds, band aids, cigarette buts, old cigars etc. in the deep bellows of the cart compartments. The only way for us to get them out is our hands! Its gross!

    Just my .02, trying to help out all my cart boys around the world.

  12. Skyler

    Sep 11, 2012 at 6:48 pm

    Love this article! I went the exact same route as you and would not trade any of my experiences for anything.

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Opinion & Analysis

The 2 primary challenges golf equipment companies face

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As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!

Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.

Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.

One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?

Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.

Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.

Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”

For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…

Different strokes in the game of golf, in my humble opinion.

Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…

That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.

Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.

@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic

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Podcasts

Fore Love of Golf: Introducing a new club concept

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Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!

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Opinion & Analysis

On Scottie Scheffler wondering ‘What’s the point of winning?’

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Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.

 

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“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”

Ironically — or perhaps perfectly — he went on to win the claret jug.

That question — what’s the point of winning? — cuts straight to the heart of the human journey.

As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.

I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.

One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.

The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.

If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.

Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.

As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.

It’s a necessary stage, but often a turbulent and unfulfilling one.

David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.

In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:

“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”

Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”

Eventually, though, something shifts.

We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.

Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.

Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.

Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.

So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.

I see someone evolving.

He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.

It’s about awakening and evolving to something more than winning could ever promise.

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