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Opinion & Analysis

Bag Chatter: An Interview with Raybon Putters

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Bag Chatter is a series of interviews that spotlights brands around the golf industry and the people behind them. We’re looking to make this a regular thing, so please comment and share through your medium of choice. If you have a brand and are interested in participating in these interviews, you can email mailbag@golfwrx.com for consideration. This interview is with Gary Hunter (pictured left below) and Ian Raybon of Raybon Putters.

If someone reading this has never heard of you, how would you describe your company and what you do? 

We are located on the Isle of Man, which is in between England and Ireland. Basically, how the whole thing started was Ian decided to make his own putter and Gary was so impressed he asked Ian to make him one. As Ian was making it, it dawned on us that we could personalize it however Gary wanted and we just thought, “Of course other people would want that!” With that being our driving force, we started an Instagram page in October 2016 to gauge interest and everything went really well. We opened our doors on Masters weekend just this year (2017). Gary is a former PGA Professional and Ian is an engineer for an American-based company called Swagelok. At the moment, it’s just the two of us here.

Why, in your opinion, would someone buy a Raybon putter over one of the other hundreds of putter manufacturers? What do you think sets your products apart? There’s a ton of putter makers out there. What makes you different?

The vast majority of the other putter manufacturers are just cranking out hundreds of putters of exactly the same type from a factory. It’s a one-size-fits-all thing that they’re putting into the marketplace, but not everyone needs a size-9 shoe, you know? So where we vary is that every putter we make is completely unique and customized for the specific golfer. The online design suite on our website really walks you through all of the steps to arrive at the perfect putter for you. Also, it’s just the two of us here, so when you place an order, you will have Gary handling the details of your order and Ian himself will make the putter. We don’t subcontract anything out, so the guy whose name is on the putter will be the one fabricating it. We also offer a 30-day money-back guarantee. A customer can buy a putter from us and use it for 30 days on their home course, in their own conditions, and decide whether or not it’s right for them. Lastly, a custom putter from us to the USA is $440 shipped with headcover and certificate of authenticity. It also includes a photo album of your SPECIFIC putter being made. It allows you to see YOUR putter taking shape. There’s no one out there doing what we do to this level of customization at this price point.

How do you recommend an amateur know everything they want as far as specifications go? For some people it’s easy, but for others it can be overwhelming.

For starters, Gary’s little head pops up in the corner of the website in case you need help. If you send a message, it goes straight to his phone. We also have something new that we’re looking to roll out at the moment. We recently had a demo day and we took about 15-16 putters with us. The weather was terrible, so the turnout wasn’t great, but the big thing we learned was that was nowhere near enough putters to take to a demo day. There’s just so many possible combinations out there and we weren’t doing our product justice. We’ve now developed a modular system that can combine different heads, hosels, shaft lengths, etc. that just screw together to help with the fitting process. The goal is to get those out to certified Raybon fitters around the world. If you’re interested in buying a Raybon putter and there’s not a fitter near you, send us an email and start a conversation. Tell us what you currently play and like because that would help a lot. It tells us a lot about your stroke path, loft, lie, etc. We want you to be happy and we are definitely here to help.

Raybon’s order board, raw materials, and putter components in various stages of the fabrication process

How did this all start for you? Is this something you already knew how to do? Did you take this up as a hobby?

Ian made his first putter in 2015 with no experience prior to that. The only reason he knew how to do that was looking through forums on GolfWRX. He made a thread on there, which actually still may be on the site if you dig deep enough. Ian learned a lot with that endeavor. The putter looked good, but the quality and playability wasn’t anywhere near what we’re able to achieve today. That putter was essentially the starting point. After that, the second putter he made was the one Gary noticed in 2016 that started this whole thing.

I’m sure there’s more to it than merely being a good looking putter. Is there any technology in your putters that set them apart in terms of performance? Materials? Milling process?

I would have to start with the consistency of our CNC machine. We are able to put a very high level of quality and consistency into our product. We can control the depth of the face milling per customer request. We can have just about any putter head matched up with every hosel as well, which helps tremendously with customization. Also, we think most putter manufacturers are making putter heads too light at 350-360 grams. Our putters will vary depending upon the model and material you select, but most will wind up in the neighborhood of 370-400 grams.

Tell me about when you first started playing golf. When and how did the game grab ahold of you?

Gary’s granddad gave him a set of mismatched bladed irons and persimmon woods when he was a kid and that started his love affair with the game at a very young age. Ian started playing as a junior, and at the time Gary was working in the local pro shop and wanting to be a PGA pro, so that’s where our friendship started as well.

Custom, bespoke Raybon Putter crafted per customer specifications

Do you have a favorite club you’ve ever owned? Anything stay in your bag for a ridiculously long time?

Of course! A Raybon Putter! Ian loves just about anything Cleveland/Srixon. Ian also had a Teryllium insert Scotty Cameron Newport long neck that stuck around for a very long time, partly because he took impeccably great care of it. Gary owned a Mizuno Anser-style putter for quite a few years as well.

What are some of your favorite golf courses on each side of the pond? Have you been able to play much golf over here?

Stoke by Nayland in Essex is one of our favorite courses. It has held a European senior tour event and is regularly used as one of the qualifying courses for The Open Championship. Just a great course. Unfortunately, we haven’t had the chance to play a great deal of golf in the States, but we’d love to.

Your online putter designer is pretty darn cool and hours of fun. How long did it take you to develop that? What was that process like? Is there anything you’re thinking of adding to it?

We secured an investment to start this business in January of 2017 and that’s when we spoke to a web designer about creating the design suite. It took a good three months, so it was ready just about the minute we opened the doors. The thing that took the longest, though, was getting our CNC machine in place and all the right fixturing and things of that nature to ensure we were going to make a quality product.

Ian Raybon in the design phase of a lucky customer’s perfect putter.

If you had access to a time machine, where would you go and what would you see? Doesn’t have to be golf related at all.

I’d start Raybon putters 100 years earlier and get ahead of the competition!

Your company is doing great things, but it’s still in its infancy. I’m assuming you’re getting some guidance along the way, but even if not, you guys are definitely doing some things right. What’s the best piece of advice you’ve gotten in golf, business, or just life in general?

Stop letting life happen to you. It wasn’t so much advice given to me, but advice I heard someone saying they once got. It really hit home with me and now I try not to “just float by.” I am not sure how it’s helping me in personal life or business life as yet. That thought process must be helping, but we are young men and it’s a new business. We are far from the finished article, but I am sure when we are I will be able to say how the thought processed helped. For now, it’s about being thoughtful on your decisions and never allowing something to just happen to you. You take control and steer life, business and relationships where you want them to go. You’re in control and what you get from life is a direct result of your actions. It’s about keeping that in mind at all times.

What do you guys have in the works? Any products you’d like to tease? Tell people how to find you on social media, etc.

As far as social media goes, we are definitely most active on Instagram. @raybonputters is our handle on there. Our website is raybonputters.com and we would definitely recommend people go there to check out our lineup and play with our online design suite. There’s a wide array of options out there for you to arrive at exactly the right putter for you. As we said, though, we’re here to help and we absolutely want you to be satisfied with your putter, so don’t hesitate to reach out to us and we’ll start a conversation about how to create your perfect putter.

Peter Schmitt is an avid golfer trying to get better every day, the definition of which changes relatively frequently. He believes that first and foremost, golf should be an enjoyable experience. Always. Peter is a former Marine and a full-time mechanical engineer (outside of the golf industry). He lives in Lexington, KY with his wife and two young kids. "What other people may find in poetry or art museums, I find in the flight of a good drive." -Arnold Palmer

8 Comments

8 Comments

  1. Iuri

    Jan 7, 2018 at 2:19 am

    I have three of their putters and I am very happy with them. Their quality are great, they play fantastic and definitely worth the asked price. The service and product quality are so good that I have already planed my next putter from them. I really wish a lot of success to Gary and Ian and I hope they become the next SC because they definitely deserve and, in my opinion, right now their service and product quality in far superior to SC. I believe that if you are not a professional, golf is much more than low scores, it is a way of life. In my opinion if you drink wine and are not able to see or taste the difference between a 10 usd bottle and a 1000 usd bottle, do not blame the wine, keep drinking the 10 usd and be happy with your choice. So if you are not able to see or feel the pleasure of playing with a customized putter, keep playing with yours 10 usd putter and be happy with your choice.

  2. SK

    Nov 27, 2017 at 4:57 pm

    Good luck with your new putter company.
    Can you tell me what is so special about your putters to justify a $440 price tag?
    Thanks.

    • XG

      Nov 28, 2017 at 1:27 pm

      Just another boutique putter company making vanity putters from scratch for those who have more money than brains or talent. It’s simply another WITB toy for gearhead geeks and county club show-offs. They may last a couple of years and then vanish like most.
      Even the big OEMs are concentrating their sales on over-priced “Tour Only” clubs for the upper 1% who can still afford the most expensive clubs for their double-bogey game.

      • brucee

        Nov 28, 2017 at 11:15 pm

        I got a $30 putter from Walmart and I’m outputting all the duffers with their Scotty’s and Bettinnarrdi’s!!!

      • Peter Schmitt

        Nov 29, 2017 at 5:56 am

        Different strokes for different folks. Some people buy expensive clubs and some people happily play cheap ones. Neither is right or wrong IMO. Putters are my vice. I have too many expensive putters, but I love them all. I don’t own a Raybon specifically, but I’m sure they’re great. My golfing buddy still plays with an old Ping Pal. We both enjoy the game and get along great. No one shames the other. The way it should be.

        I would say to the OP that the level of customization for the price is what sets Raybon apart. If you’re happy with your “off the rack” putter, these guys likely aren’t for you. If you want everything made exactly the way you want it and your kids’ names stamped on it or something, they’re a good option. Like I said, different strokes for different folks.

  3. Matt-78

    Nov 27, 2017 at 1:02 pm

    Just FYI, the company is spelled Swagelok. No “c”. Great interview though! Thoroughly enjoyed it.

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Opinion & Analysis

The 2 primary challenges golf equipment companies face

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As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!

Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.

Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.

One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?

Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.

Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.

Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”

For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…

Different strokes in the game of golf, in my humble opinion.

Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…

That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.

Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.

@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic

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Podcasts

Fore Love of Golf: Introducing a new club concept

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Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!

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Opinion & Analysis

On Scottie Scheffler wondering ‘What’s the point of winning?’

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Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.

 

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“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”

Ironically — or perhaps perfectly — he went on to win the claret jug.

That question — what’s the point of winning? — cuts straight to the heart of the human journey.

As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.

I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.

One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.

The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.

If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.

Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.

As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.

It’s a necessary stage, but often a turbulent and unfulfilling one.

David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.

In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:

“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”

Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”

Eventually, though, something shifts.

We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.

Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.

Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.

Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.

So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.

I see someone evolving.

He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.

It’s about awakening and evolving to something more than winning could ever promise.

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