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National Custom Works brings Don White’s Craftsmanship back

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That’s right, folks.  The legend of Don White has returned. I recently had the pleasure of speaking with Patrick Boyd, who has launched National Custom Works along with business partner Ari Techner (all formerly with Scratch Golf). Below is what ensued, and I hope you enjoy it as much as I did.

Talk to me about National Custom Works. What are you guys all about?

We fabricate irons (heads only for the moment), and we are a handmade custom company. There is absolutely zero mass production and everything is hand made specifically for the client. We start with heavy, raw forged heads and shape them by hand one at a time specifically to fit the client that will receive them. As of right now, this is all done by Don White, who is an absolute legend. He’s currently able to grind about 100 heads a month or so. Soon, we’ll have Jeff McCoy setup and will be able to double that capacity. I also sell custom ferrules through Boyd Blade and Ferrule, which is another brand that I’d launched last year. Custom ferrules are always a really great way to dress a set of clubs. We don’t go beyond that, at least for now, but if someone really wanted a fully assembled set of clubs, we have ways to make that happen.

Don White’s legend sort of speaks for itself, but tell me about how the two of you got linked up and how this whole thing began.

Well, I was heavily involved with Scratch Golf back in the day. Scratch started off as all handmade custom clubs as well. Later on, we got into the more mass-produced retail side of things in addition to custom product, but we eventually went down in October 2015. At the time we were trying to take Scratch to a new level. The market wasn’t ultimately ready to support a high-priced custom product. Nowadays, that market exists. But anyway, we had hired Don at Scratch in 2010, so that’s where our paths first crossed. He had worked for MacGregor since the early seventies, but MacGregor went bankrupt in 2009.

Don can do just about anything with his hands. He’s totally self-taught. He started for MacGregor polishing iron heads and he would spend his lunch break going around to all the different machines in the shop and seeing what every machine used in the process did. The guy’s just a magician. Obviously, his claim to fame is that he made countless clubs for Jack Nicklaus over the years. Really, he made just about everything for all their tour staffers from 1973 until they went bankrupt in 2009. More than that, though, Don White is one of the best people I’ve ever met. Period. I’ve been so lucky to be able to work with him. His genius in golf club making is widely known, but I can honestly say he’s as great a person as he is a craftsman.

Back to the question, though; I got in touch with Don because one of the guys from Sugarloaf Social Club reached out to me. We’d worked on a couple of projects since Scratch, but a mutual friend of ours was dying to get a set of irons made by Don. He wanted six-degree gaps, whereas a lot of standard sets are like three or four degrees. It was a cool set and it turned out really great. A tour player saw them and got a hold of me right away and we made a set for him. I knew Don was more or less retired at that point, but I asked him if he was interested in still making some golf clubs here and there. His first question was, “Well, how many do you think you can sell?” Ultimately, BB&F Co and then National Custom Works sort of grew from there.

Finished custom iron heads crafted by Don White through National Custom Works

Tell me about Jeff McCoy. What’s his role in all of this?

Jeff McCoy was one of the founders of Scratch Golf, so he and I go way back as well. He designed all the wedge and iron grinds on the clubs we produced at Scratch. He’s also a supremely talented grinder. The biggest difference between Don and Jeff is that Don mainly does crisper lines and Jeff mainly does softer lines. Jeff’s wedges are absolutely amazing and his grinds are second to none. Those are definitely his strengths in my opinion. You know, we learned our lesson with Scratch. We’re not going to try to go the retail route again. We want to keep this thing all handmade and custom-built to exact customer specifications. There are certainly challenges that come with that approach, but the rewards are also great as well. I would say probably half of the projects these days are non-traditional in the gaps of lofts. I personally just love working on those because each one is its own little puzzle. It just totally fascinates me.

What about before the club heads get into your guys’ hands? What can you say about how they’re made and all?

Well, I can tell you that they’re Japanese forgings and they’re as good as anything you can source. I have to be honest in saying some of the models are open (not made exclusively for one customer). There’s a couple of different heads we can start with and that ultimately depends on what a client wants. More often than not, we start with really heavy heads that were originally designed for prototyping. There’s probably 150-160 grams of weight to take off of those depending on the final specifications. To an OEM that is trying to crank out a ton of volume, producing clubs in this manner is not a viable option because that takes a lot of time, but for us it’s perfect. It gives us a ton of freedom to put the CG wherever we want it. We can create progressive sets where the CG moves a little lower in the long irons to help flight the ball higher and vice versa with the wedges. We can also leave a little extra weight in the toe or the heel for some fade or draw bias. All of this depends on what a client wants, but the extra material we have to play with makes it all possible.

When you buy one of our clubs, you’re not paying for advertising, an R&D budget, or clubs full of the latest technology. You’re paying for our expertise. You’re paying for craftsmanship. You’re paying to get exactly what you need. We are not taking something off the rack and just buzzing a little bit off here and there. We are able to customize virtually every aspect of the club; loft and lie of course, but we can change the offset, move the CG around, and all kinds of different things. And it is done by some of the best craftsman in the industry. Projects typically take six weeks (as of now) for you to get your heads and price can be all over the map depending on what you want, but you’re going to wind up with something that’s been handcrafted by the best talent in the industry to your exact standards. It’s something that, up until now, only the top tour players had access to and, really, even those guys are limited by what their sponsors manufacture. The end product of our process is second to none and we definitely stand behind that.

We’re trying to make the best clubs you can buy. Period. There is no target demographic in mind. We’re not looking to court people from a certain age group or anything. If you don’t want to be limited by what OEM’s have to offer and if you want a meticulously well-made product done to your exact specifications, we’re your best bet for sure.

Raw forged iron heads before being ground and finished by National Custom Works

You also run Sweetens Cove Golf Club down in Tennessee. Tell me about your duties there. Did those paths cross when this thing got started?

I’m the general manager out there. Outside of cutting the grass, I do pretty much everything else as far as the day-to-day operations go. I’m there for like 60-80 hours a week. My partner Rob Collins was the course designer, actually. He did it for a client who basically abandoned it. I first saw the course in November of 2013 and it had mostly been left for dead. Only about half the bunkers actually had sand in them. Mushrooms were growing everywhere. But you could still tell how good the bones were. It took a lot of really hard work to get it ready to open, but we did a soft opening in October of 2014 and we’ve been off and running ever since. It’s just as pure a golf experience as you’re going to find anywhere. We basically have a dinky little clubhouse and a couple port-a-potties and we’ve been the top public course in the state for the last three years according to Golfweek. We’re also No. 59 on their “Top-100 Modern Courses” list.

How long ago did you start playing golf? Tell me about your personal relationship with the game.

I started playing golf when I was 10 years old. I was really into tennis at the time, but my parents played golf. One day, I just decided I was going to skip my tennis lesson and play golf with my folks instead. After that day, it was over. I got hooked HARD. I think I played tennis for about another year or so, but golf was king in my life from that moment on. As hooked as I was on golf, though, I got way more into golf clubs specifically. When I was 12 years old, all I wanted was the Golf Club Identification & Price Guide. It was a book through Golf Works/Maltby. I finally got my hands on one and I circled everything in the book that interested me. The funny thing is more than half the stuff in there, I bought it, looked at it, maybe played a round or two with it and sold it. All I wanted was just to see everything. I just completely geek out over golf club design.

So how did golf and golf clubs then become a profession for you? How did that develop?

I suddenly found myself with some time on my hands and had always wanted to get into the golf business. I found a custom shop that was close to where I was working at the time and sent the owner an email. About an hour later, he shot me a response and about five minutes after we met I had my first golf job. The first several months, I went in after work and started cataloging all the shafts he’d pulled in the past year (there were around 400). After I went through all that, he taught me how to fit and build clubs. I ended up working with him off and on for a couple of years and we still keep in touch today. I had played golf in college at a Division III school, but that was my first actual job in the industry. From there, I was pretty much off and running.

Finished custom iron and ferrule through National Custom Works and Boyd Blade & Ferrule Co.

Lastly, tell people how to get in touch with you and how to tune in for what comes next from National Custom Works.

I get a lot of traffic on Instagram for sure. Our handle there is @nationalcustom. Our website just got launched a couple of weeks ago, and I also just launched an online store for the ferrules because that just grew to a point where I wasn’t able to take pictures for everyone. If someone is interested in starting a project with us, the best way to catch us is at my email: patrick@nationalcustomworks.com or my business partner Ari Techner at ari@nationalcustomworks.com. As for what’s coming up, all I’ll say right now is that we have some very interesting collaboration projects coming soon. Watch our Instagram feed for when that stuff drops.

Peter Schmitt is an avid golfer trying to get better every day, the definition of which changes relatively frequently. He believes that first and foremost, golf should be an enjoyable experience. Always. Peter is a former Marine and a full-time mechanical engineer (outside of the golf industry). He lives in Lexington, KY with his wife and two young kids. "What other people may find in poetry or art museums, I find in the flight of a good drive." -Arnold Palmer

16 Comments

16 Comments

  1. ogo

    Apr 16, 2018 at 5:37 pm

    They may look ‘good’.. but do they play good?

  2. Brando

    Apr 16, 2018 at 4:54 pm

    Awesome irons Don White is a legend. I hope they keep the company small with low overhead and folks that respect this type of craftsmanship and the history behind White will buy Them. Thoes diamond back blades are similar to the ones Norman used in the 08 Open Championship. Awesome looking blades. I want a set. MacGregor made some of the best irons ever back in the 1980s 1990s glad to see they coming back.

  3. Jim

    Apr 16, 2018 at 1:00 pm

    It’s interesting (and not surprising)to see the MacGregor influence in them – clearly some of Don’s favorite designs.

  4. joro

    Apr 16, 2018 at 12:56 pm

    So he had time and “always wanted to get into the club business”, WOW, what fun for a Golfer to get into the business. The “business” is not fun, it is work, money, and a lot of marketing. As a club maker myself and having started up Companies for people with the same idea, failure comes real easy, no matter if you have competent people doing the clubs or not, failure comes easy and costly. I say Good Luck to them, at least they know how to go down the tubes.

    The PXG influence is at work, but Parsons can afford to fail, it aint over yet.

  5. Sweaty Cords

    Apr 16, 2018 at 11:44 am

    Great! Let these business geniuses run another company into the ground. Ask Ryan Moore what these guys are all about.

    • OJ

      Apr 16, 2018 at 1:43 pm

      Hey joro the clubmaker, I have a feeling what you have done in the past and what Patrick does isn’t the same. At all. I would love to hear your story too, though.

  6. Tom Duckworth

    Apr 16, 2018 at 5:54 am

    No idea what they would cost but if I had the game and the money I would be talking to them. I looked at the gallery on their site and I could see how you could really dial in the perfect set for your game. I would think you would need to be pretty knowledgeable
    of equipment and your own game to make this worth your money.
    I don’t see this as a set just to brag about they have a subtle design and you would really be in on the design yourself from the ground up.

  7. ogo

    Apr 15, 2018 at 7:39 pm

    If you can hit the ball on the sweet spot just put a slug of metal behind it for the greatest of feeels… and watch the ball take of into the heaven and drop on the green. Ecstasy… pure ecstasy …. and only you own exclusive model clubs.

  8. ogo

    Apr 15, 2018 at 7:32 pm

    Beautiful, oh so beautiful… I just love the shape of the back of these beauties. It just proves that the mojo is all in the grinding and not the forging. These are high-end boutique clubs that will only be found in millionaire/billionaire WITB for whom price is irrelevant. Sigh… 🙁

  9. John Murphy

    Apr 15, 2018 at 7:02 pm

    PXG who? Id pay top dollar for these heirlooms. Beautiful.

  10. snickers

    Apr 15, 2018 at 3:42 pm

    I just cant believe you can order a set of forged irons nd wedges that are handmade by Don White who has won more Majors than Tiger himself. I will have to look into this and get a set. Just to say I did it and if I cant play them everyday I can play the 6-pw any day.

  11. dat

    Apr 15, 2018 at 2:55 pm

    Drool

  12. bc

    Apr 15, 2018 at 2:04 pm

    Is there really enough demand for custom irons for these people to make a living and stay in business? I wouldn’t think so, but…

  13. Bill

    Apr 15, 2018 at 12:13 pm

    Wow,

    When would the heads be marketed ?
    Can’t find any source for models and pricing.

    • rymail00

      Apr 15, 2018 at 9:37 pm

      I believe you have to contact them with what your looking to have design wise and then the price comes into it (depending on much work or shaping is needed to achieve what your after in head design, I believe that’s how it works)

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Opinion & Analysis

The 2 primary challenges golf equipment companies face

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As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!

Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.

Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.

One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?

Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.

Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.

Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”

For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…

Different strokes in the game of golf, in my humble opinion.

Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…

That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.

Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.

@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic

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Podcasts

Fore Love of Golf: Introducing a new club concept

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Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!

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Opinion & Analysis

On Scottie Scheffler wondering ‘What’s the point of winning?’

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Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.

 

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“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”

Ironically — or perhaps perfectly — he went on to win the claret jug.

That question — what’s the point of winning? — cuts straight to the heart of the human journey.

As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.

I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.

One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.

The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.

If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.

Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.

As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.

It’s a necessary stage, but often a turbulent and unfulfilling one.

David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.

In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:

“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”

Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”

Eventually, though, something shifts.

We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.

Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.

Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.

Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.

So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.

I see someone evolving.

He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.

It’s about awakening and evolving to something more than winning could ever promise.

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