Podcasts
Mondays Off: An evaluation of the customer service at Oakland Hills CC
Club pro Steve Westphal and Equipment expert Brian Knudson discuss Brooks Koepka becoming the world No.1, Paul Azinger replacing Johnny Miller, and Westphal evaluates the customer service at world renowned private facility Oakland Hills Country Club.
Check out the full podcast on SoundCloud below, or click here to listen on iTunes!
Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!
In Episode 13, Ryan and Parker chat with Don Rea, President of the PGA of America. Don has been a tremendous voice for PGA Professionals and was a pleasure to have on the show. We hope you enjoy it! P.S. We might have helped ignite an idea for a new PGA of America event…we shall see!
In Episode 11, Parker chats with Adam Messix, our golf course architecture expert in residence, for a deep dive on this week’s U.S. Open venue, Oakmont Country Club. We hope you enjoy this history and hole-by-hole of one of the best courses in the world.
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‘The stupidest freaking thing I’ve ever heard’ – Billy Horschel slams Open idea suggested by Padraig Harrington
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Report: LIV star fires caddie and coach in shock shake up
Rickie Fowler makes equipment change to ‘something that’s a little easier on the body’
The championship formula: How 3 key stats separate winners from the field
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benseattle
Oct 23, 2018 at 5:21 pm
Sorry, Steve, but apparently we do things a LOT more casually at the private courses out west here in Seattle. This summer I played at least a half-dozen very private clubs in the area including Sahalee and “home to Tour pro’s” Aldarra and NOT ONCE did I find anyone waiting to take my clubs, offer a drink or show me to the range or pro shop. And, frankly, that’s the way I like it. Perhaps it’s different where you work, a Private/Resort-type outfit but from the sound of things, there’s a guy with his hand out around every corner. What guest (or member) needs to worry that they have enough bills on hand so they can “duke” the help? I don’t want my visit to a private club to feel like I’m checking into a Las Vegas hotel. Oakland Hills sounds completely normal. Lighten up!
Bruce Rearick
Oct 23, 2018 at 4:11 pm
This is totally on the host/member. Staff did not even know you were coming. When the staff member checked the sheet your name wasn’t on it. Not their fault.
carrera
Oct 23, 2018 at 12:55 am
Jack hit a 1-iron on #17 in 1972…come on guys!
Sure the bag drop guy at Oakland Hills dropped the ball, but your host was worse. He should have made sure that the everything was done right when you got there. That’s private club 101 for a host – be there before your guest and make sure things go well.