Opinion & Analysis
Hole 2: Gene says “Let’s go see Ben”

After my train wreck with Mr. Hogan in locker room at Shady Oaks, I knew I had better get some coaching before I was near him again. A few days after the debacle, I gathered myself enough to tell Gene in detail how I had introduced myself to him. Gene sat and listened to my story. I was embarrassed, but also knew if there was anyone that could coach me up it was Gene.
When I finished telling him what happened, I saw Gene roll his eyes and cover his face with an expression that wordlessly said, “Tom you are our new department dumb a**.” After he was sure his lesson was fully absorbed, Gene could not help but to chuckle as he fully savored his new boss’ colossal failure with the man. I was hoping Gene would offer me up a scrap of comfort and tell me things would get better, but on that day he gave me nothing but grief.
A few weeks later, Gene shared with me his cunning plan.
[quote_box_center]“So here is what we are going to do,” Gene told me. “The next time I go see Ben, I will take you with me.”[/quote_box_center]
Gene is the only man I’ve known who could actually call Mr. Hogan “Ben” without it sounding fake. I’ve heard others try to use only his first name, but something about it just sours the ears. I promise that if you were ever around Mr. Hogan for real, you would understand what I mean with that “Mr.” thing. Even now when I hear someone call him “Ben” without “Hogan” within range of my gun blast-damaged and 70’s rock music-depleted hearing, you might as well say “Ben bla, bla, bla.” I’m not going to hear anything you say.
Back to Gene’s cunning plan. One spring morning, months after the Shady Oaks experience, I was working in my drab, windowless Pafford Street office. Gene stuck his head halfway way through the door. His throat was scarred by smoker’s cancer, and when he spoke it was with the roughest pitched voice on the planet. He blew a “Phisssssh” at me to get my attention, a mouth sound only he could do. It sounded like something between a leaking tire and a full mouth spit.
[quote_box_center]“Let’s go see Ben, but keep your mouth shut while we are in there,” Gene said. [/quote_box_center]
Gene was holding a prototype wedge that Mr. Hogan would take later in the day to Shady Oaks. I was nervous as I followed behind Gene as he walked to the West End offices of the factory, marching past Mr. Hogan’s guard dogs, Pat and Sharon. They were very sweet office administrators, but they could and would become armor-plated pit bulls if you had no business in that part of the building. They eyed me as if to say, “Who are you,” and Gene told them we were were going in to see “Ben.” Did he say we? It was impossible for me at that moment to get my head around the fact I was actually walking into Mr. Hogan’s office.
I heard that he always wore a tie. Yep, there it is, I thought. It was the first time I had seen his Windsor knot in person. I knew his business dress code was enforced on all managers, and we were expected to always wear slacks, a button-up shirt and a tie at the office. I and many of the younger golf geeks wanted our threads to say “golf,” but Hogan insisted on business attire. “Dinosaur,” I thought at the time.
As we walked in, I noticed that he had a map of West Texas oil fields on his desk and he was peering over a huge black magnifying glass. I later learned he had interests in a number of Texas oil wells. Gene greeted Mr. Hogan, but within a microsecond he was firing his intense blue eyes toward me. I’m sure he remembered my stupid ambush at Shady Oaks. There were no words from him though.
Gene went around the edge of his desk with the prototype wedge and into Mr. Hogan’s personal space. That was a space I would never enter lightly again. I stayed two steps behind and in front of the huge desk. Hogan looked at me again. “Why are you here?” was what I inferred from his stare. I was thinking, “How does he do that?” He just changed all the air in the room. My arms just fell limp at my side and digestion ceased (except that I felt like I was crapping bricks).
Mr. Hogan stayed in his seat as Gene showed him the shafted wedge. Hogan then reached out, grabbed it and put it on the floor next to his chair. He golf gripped it and held it out and down to approximate the playing lie angle and club position. Over the next several years I would see him take his first look at every prototype golf club this way. If it was the first time he had seen a specific prototype, he would consider at length the bounce and juncture. I heard him once say the juncture, which is the transition area from the flat face of the club to the cylinder of the hosel, was the hardest part of a club to get right.
“Building a club is like building a house,” Mr. Hogan said on one of my trips into his office. “Get the foundation (the sole of the club) right first, and then the rest of the house can be right.”
On that day, however, he didn’t say much. I was a new person in his office, and his eyes bounced from me to the wedge, and then to Gene and me again. I winced each time he looked my way. After a few cycles of Mr. Hogan’s eyes, I was relieved that he started to ignore me and I became invisible again. Only then did normal lower-track digestion kick back in and I started to breathe.
All the time we were in there, Gene was telling Mr. Hogan with his raspy voice what had been welded, brazed and done back in the model shop to the wedge per Mr. Hogan’s directives. The boys had fixed it and Gene told him why it was now perfect, just like he ordered. Mr. Hogan nodded his head at Gene. “OK” he said. With that, Mr. Hogan leaned the wedge against the side wall of his desk and picked up his magnifying glass again.
We had been in his office a total of two minutes, maybe.
Without a word, Gene looked at me and rolled his index finger in a circle to tell me to turn around and leave. We were done, and were long past Mr. Hogan’s office door before anything was said.
“Is that the way it goes with him,” I asked. “Yes,” Gene said. “Never go see him or approach him without doing your work first. He does not like fools or loafers. Have a purpose, be brief, be all business and be prepared.”
That morning was the second time I was in the same air and room with Mr. Hogan. It was intense, but some better than my first crash-and-burn encounter at Shady Oaks. Gene showed me how it should and could be done. I would (with my mouth shut) go again and watch Gene and Mr. Hogan conduct that ritual a couple of times each month. Sometimes there was a bit more talk, but not much. There were different prototypes and music, but the same dance. It was priceless to observe. Slowly, Gene kept putting me out there with Mr. Hogan. And slowly, Mr. Hogan would tolerate me a bit more each time.
It would, however, be a full year before I would utter a single word in the presence of Mr. Ben Hogan.
Related
Opinion & Analysis
The 2 primary challenges golf equipment companies face

As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!
Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.
Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.
One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?
Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.
Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.
Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”
For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…
Different strokes in the game of golf, in my humble opinion.
Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…
That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.
Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.
@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic
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Fore Love of Golf: Introducing a new club concept

Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!
Opinion & Analysis
On Scottie Scheffler wondering ‘What’s the point of winning?’

Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.
View this post on Instagram
“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”
Ironically — or perhaps perfectly — he went on to win the claret jug.
That question — what’s the point of winning? — cuts straight to the heart of the human journey.
As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.
I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.
One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.
The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.
If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.
Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.
As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.
It’s a necessary stage, but often a turbulent and unfulfilling one.
David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.
In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:
“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”
Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”
Eventually, though, something shifts.
We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.
Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.
Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.
Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.
So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.
I see someone evolving.
He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.
It’s about awakening and evolving to something more than winning could ever promise.
Nolanski
Jul 8, 2015 at 4:15 pm
I love Hogan stories. I dont know why some people get offended by his sternness. It was a different generation that had to fight for everything. They didnt have the safety nets my generation(born 1984) has. It was sink or swim everyday back then.
Hogan Fan
Jul 1, 2015 at 10:23 pm
please read Tim Scott’s novel Ben Hogan The Myths Everyone Know and The Man No One Knew….it will change your negative perception of one of the greatest icons in American history
cody
Jun 25, 2015 at 1:16 pm
You know, i used to be in love with this guy. that was until I started to read about what a total jerk he was. Typical napoleon small man syndrome. All the Mr Hogan BS is starting to wear on me as well. The dude is the paul bunyan of golf. !40 mph swing speed. could tell if a club was an once to heavy, could a hit a wedge onto a tea plate from 160, and that was with traditional lofts. blah blah blah. i am kinda done with it all.
Daniel
Jun 25, 2015 at 10:50 am
My hope is that after some time getting to know Mr. Hogan and him getting to know you Mr Stites, that the relationship warmed up. I can’t see how you would continue to hold a man in such high esteem after being continually treated this way. I look forward to seeing all the articles to see if Mr Hogan eventually became a more friendly figure.
Slimeone
Jun 25, 2015 at 7:38 am
Sounds like Mr Hogan would have been ripe for a good bit of trolling! Unfortunately it hadn’t been invented yet!
Barry Switzer
Jun 24, 2015 at 11:19 pm
Ben. And I’m not affraid to say BEN was just a man.! The competitions and courses back than were beyond easy. Heck, many of us on here could’ve beat BEN. I respect his accomplishments, but his era was full of hack golf pro’s. He had it too easy and would be a wash up in today’s tour
Me Nunya
Jun 25, 2015 at 12:50 pm
Oh, you….
Gary
Jun 26, 2015 at 2:47 am
You, my friend, have no clue what so ever. Have you ever even seen pictures of Oakmont, Riviera Country Club, Congressional. I doubt that you could break a leg there under tournament conditions, let alone PAR. And for you to think you could even measure up to Ben Hogan with a golf club, I would like to see you hit 6 balls in a row on the same trajectory!!!!!!!!!!!!!!!!!!!!!
Bob
Jun 24, 2015 at 10:43 pm
What a ridiculous work environment and overwrought reverence. No wonder they went bust.
MichaelColo
Jun 24, 2015 at 7:15 pm
I think what allot of the posters may be missing is Mr. Hogan was protecting what he had built. It was the Ben Hogan Golf company and it was his name on each and every club that went out the door. Mr. Hogan came from humble beginnings and what he had, he had “dug out of the dirt”. He held his employees to a high standard in an effort to produce golf clubs of the highest quality, golf equipment symbolic with his name and the reputation he had built. Everything I have read and heard was Mr. Hogan’s employees loved him.
Christosterone
Jun 24, 2015 at 10:13 pm
Byron Nelson and Lee Trevino came from equally, if not more hardscrabble beginnings.
Yet neither of them treated SO many with profound disdain and an air of hubris laden dismissal.
This is the hallmark of a narcissist….many greats posses this quality but as Byron Nelson proved in his lifelong dismantling of Mr Hogan on the course at every level, it was not a prerequisite to succeed.
I do not allow someone’s childhood hardships to excuse boorish behaviors as an adult. It is indicative of a personality flaw at worst, bad self control at best…
-Christosterone
May be typos
Jun 25, 2015 at 1:00 pm
Lee was only nice when the cameras were on him.
Christosterone
Jun 26, 2015 at 10:02 am
As a lifelong Texan I have had the pleasure of meeting Lee…he was and has always been an absolute joy.
Heck, we even chatted at baggage claim in Palm Springs a few years back.
I asked him mostly about his charge at the 72 open which IMHO is the greatest display of Links golf ever…take a look at the link below…lee was a god on the links and I promise you was and is nice in person.
http://youtu.be/urdUwammrEM
His membership at Royal Oaks through the 80s furthers this as my wife’s family was a member and my father in law had dozens of interactions with Lee. All extremely positive,
Christosterone
Jun 26, 2015 at 10:18 am
Possibly the coolest story in 60s golf lore…
http://youtu.be/9sojAI7s160
SBoss
Jun 26, 2015 at 9:47 pm
I knew the clubhouse guys at an annual tour event and they told me that Lee Trevino was the biggest fraud on the tour. He was completely rude and dismissive of anyone that he deemed “below” him….
He complained CONSTANTLY about anything that he came across in the clubhouse area. They despised Trevino.
When I see how animated and “fun” he is when the cameras are on him? I know the truth. BTW, Jack Nicklaus wasn’t as bad as Lee Trevino but he wasn’t the best either.
Arnold Palmer? Now that’s a guy who treated people fabulously and he treated everyone the same. He’s the genuine article…and then some.
Christosterone
Jun 28, 2015 at 10:04 am
I can only speak to my experiences and Lee was a consummate gentleman in our interactions.
This is not second hand, it is how he treated me…
As for my father in laws interactions, I trust those more than anything.
But I concede that I am not a friend of Trevinos so do not truly know his heart…all I know is how he treated me and how he treated people when televised…which seemed absolutely congenial…
But my point remains that with Hogan there seems to be zero stories of positive interactions with him…
Heck, if I was Nicklaus I would’ve punched him after what he said about Jacks cherry hills final round and his “stupidity”….yet Mr. Hogan gets a pass…
Kevin
Jun 24, 2015 at 6:58 pm
Not sure if we are supposed to like Ben Hogan after reading these articles or if we are supposed to come to realize he was kind of a grump with a huge stick up his bum.
Double Mocha Man
Jun 24, 2015 at 6:13 pm
An aside: I was once involved in a Kohler/urinal encounter that breaks your Dad’s men’s room advice. But the other gentleman, at the Eaglemont Golf Course, dressed in blue suit and red tie made the first move. He was there after giving a speech to the local Chamber of Commerce. He was running for the office of Governor of Washington state. We exchanged pleasantries and I wished him luck in the upcoming election. Then, as planned, I voted for the other guy.
Double Mocha Man
Jun 24, 2015 at 6:05 pm
Tom, I love a good story. Well-written. Keep ’em coming.
talljohn777
Jun 24, 2015 at 4:47 pm
When you are at the top it takes very little effort to be kind and magnanimous and it costs nothing.
Seth
Jun 24, 2015 at 4:35 pm
Mr. Hogan… Deserves respect for his accomplishments and dedication the the game but your article is just sad dude. He wasn’t God. He was just a man. Have respect, learn from him, appreciate his legacy. I’m sure he was more uncomfortable with you around because of how you put him on a pedestal for worship.
Christosterone
Jun 24, 2015 at 3:42 pm
Tom,
First off, great articles.
I am not a fan of Ben Hogan, the man…but want to be!!!
My main issue with him is his almost sociopathic behavior towards fellow pros he deemed to be “below” him…Arnold Palmer, Johnny Miller, and Lee Trevino to name a few…
It was not necessary to be so rude to be great.
As I recall, one of the kindest men in the history of golf routinely curb stomped Ben Hogan until his 60s….Byron Nelson….
Please continue to write these as I love them and hope to slowly change my disdain for Mr. Hogan though it’s not looking good so far 🙂
May be typos
Jun 24, 2015 at 1:48 pm
Thanks to these articles I have found someone I like less than moe…I imagine hitler was a more approachable person
Sprcoop
Jun 24, 2015 at 1:04 pm
Holy sphincter cramp Batman! That sounds like a lot of fun. Not!