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Operation 36: Try to shoot 36 for nine holes no matter your skill level

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Ever tried to take your kids to the driving range? Recently I had my 9-year-old nephew Jack in town. Jack, like most 9-year-old boys is a mixture of curiosity and explosive energy. When he asked me to take him to the range, how could I refuse? One hour later, I had learned a very valuable lesson; teaching little kids is wicked hard. A couple days later, I recounted the story to my friend and fellow Campbell University Alumni (Go Camels!), Ryan Dailey. Ryan, co-founder of Operation 36, laughed hysterically as I recalled the struggles of trying to manage one nine-year-old.

“Been there for sure, my friend!” recounts Dailey, who in 2010 was charged with designing and implementing a program to grow golf among junior players in rural North Carolina, close to Campbell’s campus.

“When we started to look at growing the game, we thought we had one major obstacle; the rural setting. We thought finding kids was going to be hard, but once we had them, we thought they would love us, the game and it would be smooth. Man, was I wrong,” laughs Dailey as he recounts his early days.

“Sure, getting players was hard in a rural setting, but not as hard as keeping them interested! We would spend 2 hours before every class to plan an array of activities to keep their attention for an hour, and spend another hour after sharing ideas on how to make it better next time. We thought we were on the right path by integrating golf and non-golf activities to make it fun,” shares Dailey’s business partner and fellow founder of Operation 36 Matt Reagan, PGA.

Ryan and Matt were stumped more than once trying to create golfers. To get off the ground they started with 3 students and a goal to run a long-term program for 8 months out of the year. They grew to 20 students, 40, 70 and then after year 5…BAM! They lost 30 students! What happened? The fun ran out…

The tagline for Operation 36 is “Creating Golfers.”

“That’s what it boils down to, we are Creating Golfers,” Ryan said. “It’s a lot harder task than you think to guide someone to a point of full engagement in the game of golf. It’s not just motivating them in a class, drill, game or activity. That can be pretty easy with all the fun toys you buy, music you play and endless drills and games you play on the practice tee and putting green.  It’s guiding them on that journey from being motivated in class, being engaged in a drill or activity and then the ultimate, being engaged in the game of golf playing on the golf course. We lost almost half of our program after year 5 because we forgot about the most important part, getting them to play the game of golf on the actual course. Eventually if all you do are games, drills and activities in your programming and you don’t have a set playing component, players will phase out and leave your program.”

So, here’s the game: Operation 36

They tried every playing component imaginable and couldn’t find one that really helped to hook players on the challenge of the sport. They settled in on a format where the goal is to shoot 36 or better for 9 holes. Now students start at 25 yards away from the center of the green and play all 9 holes in a competitive match format.  If they shoot 36 or better, they move back to 50 yards for their next match. If they don’t shoot 36 or better, they remain at the same yardage and keep trying until they develop the skills in class, practice and in match experience to pass.

“We banged our heads against the wall for about a year as we tried to integrate playing golf into the program. After our first Op 36 Match we could see we were on to something for a couple reasons. First, we got around the golf course in under 1.5 hours, where previously even from a forward tee we were pushing 3 hours for 9 holes. Second, the junior golfers who didn’t pass were excited to play again, and the golfers who did pass were asking … what’s next?” says Matt

The original format Ryan and Matt came up with on a drive down US 1 to Pine Needles in 2014 is the same used today. After 50 yards, players go to 100, 150, 200 and then their full tee box based on age. What started out as “for Juniors only” has evolved into a huge success with adults.  It’s a lot easier to learn the game whether you are young or old from a manageable distance where success is experienced right away.

Fast forward to present day. The team at Operation 36 trains coaches globally to implement and manage the program at their own home facility. To date, over 319 facilities use Operation 36 and over 10,000 golfers participate. The team uses the tools, technology and resources to help coaches successfully launch full-service Academies or add a world-class beginner program to their established Academies.

A full 6-level curriculum is included to help coaches know exactly what to teach and when during an Academy Class. Time has been spent coaching over 3,000 Academy Classes to figure out what needs to be taught and how to teach it to have the biggest impact on the player.

To help golfers on the course, golf professionals issue participants with a series of goals to accomplish within the Operation 36 mobile app. The goals are not only educational, but provide a long term roadmap to success. In the next article, Ryan and Matt will share profound results of their having tracked over 2,000 Operation 36 rounds.

“The goal has always been to create a journey or pathway that players plug into and see if they are ahead, behind or right on pace based on their given goals,” Ryan said. “We have arrived at a point now where I can have that conversation with a student and parent. Based on the scores in Operation 36 and the age of the player we share relevant, accurate and impactful data from our research that helps shape decisions in coaching, parenting and training that keep players on track.  I like to compare what we do to a GPS. The student gives us the destination and we use Operation 36 to know where they are on the journey. If they are behind, we motivate them to work harder. If they are on pace or ahead, we communicate that what we are doing is working and let’s stay the course. As our research and number of facilities participating grows, we learn more and more impactful data that only helps parents, players and coaches to be more focused, intentional and motivated. Amazing, effective stuff is coming out of this corridor that we are very excited about, stay tuned.”

To get involved with Operation 36, email support@op36golf.com. To book Matt and Ryan to come speak to your golf association, section or coaching staff, please email Director of Operations Andrew Strom at andrew@op36golf.com. They are also available to do a certification for your chapter, section, or association and are willing to drive, boat, or fly to get there.

B.M. Ryan, an entrepreneur and scientist, is a passionate golfer who loves his local muni. Armed with a keen interest in the game, a large network of friends in the industry, Brendan works to find and produce unique content for GolfWRX.

8 Comments

8 Comments

  1. Pingback: Operation 36 Golf Login - LoginCrunch

  2. E

    Jul 11, 2018 at 12:17 am

    Oh my I LOVE this. Change the expectations and increase the fun!

  3. Dad

    Jul 9, 2018 at 11:49 pm

    “…and then after year 5… BAM! They lost 30 students! What happened? The fun ran out…”
    That happened after 5 years of frustrating golf and they discovered girlfriends and boyfriends… more funner… 😉

  4. swing dr

    Jul 9, 2018 at 4:13 pm

    This is fantastic, but many courses/ people already do this! A great lesson for parents.

  5. Te

    Jul 9, 2018 at 4:05 pm

    What if it’s Par 35 or 37?
    Dumb idea. Why not just call it Operation Par?

    • Jamie

      Jul 9, 2018 at 6:49 pm

      Obviously you didn’t read the article. 25 yards in 3 shots x 9 holes, then 50 yards in 3 and so on.

    • JR

      Jul 9, 2018 at 7:49 pm

      Bet you’re pissed at 8 minute abs too.

    • Karen Gray

      Jul 13, 2018 at 1:39 pm

      There’s always going to be a negative put downer. You didn’t disappoint. “Helping comments” always welcome. Please revisit your need for extinguish enthusiasm for what these fellows have achieved and the long term journey they’ve traveled. Reconsider your approach and you might be surprised to realize your thoughts are actually being seriously received. Just thinking.

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Opinion & Analysis

The 2 primary challenges golf equipment companies face

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As the editor-in-chief of this website and an observer of the GolfWRX forums and other online golf equipment discourse for over a decade, I’m pretty well attuned to the grunts and grumbles of a significant portion of the golf equipment purchasing spectrum. And before you accuse me of lording above all in some digital ivory tower, I’d like to offer that I worked at golf courses (public and private) for years prior to picking up my pen, so I’m well-versed in the non-degenerate golf equipment consumers out there. I touched (green)grass (retail)!

Complaints about the ills of and related to the OEMs usually follow some version of: Product cycles are too short for real innovation, tour equipment isn’t the same as retail (which is largely not true, by the way), too much is invested in marketing and not enough in R&D, top staffer X hasn’t even put the new driver in play, so it’s obviously not superior to the previous generation, prices are too high, and on and on.

Without digging into the merits of any of these claims, which I believe are mostly red herrings, I’d like to bring into view of our rangefinder what I believe to be the two primary difficulties golf equipment companies face.

One: As Terry Koehler, back when he was the CEO of Ben Hogan, told me at the time of the Ft Worth irons launch, if you can’t regularly hit the golf ball in a coin-sized area in the middle of the face, there’s not a ton that iron technology can do for you. Now, this is less true now with respect to irons than when he said it, and is less and less true by degrees as the clubs get larger (utilities, fairways, hybrids, drivers), but there remains a great deal of golf equipment truth in that statement. Think about it — which is to say, in TL;DR fashion, get lessons from a qualified instructor who will teach you about the fundamentals of repeatable impact and how the golf swing works, not just offer band-aid fixes. If you can’t repeatably deliver the golf club to the golf ball in something resembling the manner it was designed for, how can you expect to be getting the most out of the club — put another way, the maximum value from your investment?

Similarly, game improvement equipment can only improve your game if you game it. In other words, get fit for the clubs you ought to be playing rather than filling the bag with the ones you wish you could hit or used to be able to hit. Of course, don’t do this if you don’t care about performance and just want to hit a forged blade while playing off an 18 handicap. That’s absolutely fine. There were plenty of members in clubs back in the day playing Hogan Apex or Mizuno MP-32 irons who had no business doing so from a ballstriking standpoint, but they enjoyed their look, feel, and complementary qualities to their Gatsby hats and cashmere sweaters. Do what brings you a measure of joy in this maddening game.

Now, the second issue. This is not a plea for non-conforming equipment; rather, it is a statement of fact. USGA/R&A limits on every facet of golf equipment are detrimental to golf equipment manufacturers. Sure, you know this, but do you think about it as it applies to almost every element of equipment? A 500cc driver would be inherently more forgiving than a 460cc, as one with a COR measurement in excess of 0.83. 50-inch shafts. Box grooves. And on and on.

Would fewer regulations be objectively bad for the game? Would this erode its soul? Fortunately, that’s beside the point of this exercise, which is merely to point out the facts. The fact, in this case, is that equipment restrictions and regulations are the slaughterbench of an abundance of innovation in the golf equipment space. Is this for the best? Well, now I’ve asked the question twice and might as well give a partial response, I guess my answer to that would be, “It depends on what type of golf you’re playing and who you’re playing it with.”

For my part, I don’t mind embarrassing myself with vintage blades and persimmons chasing after the quasi-spiritual elevation of a well-struck shot, but that’s just me. Plenty of folks don’t give a damn if their grooves are conforming. Plenty of folks think the folks in Liberty Corner ought to add a prison to the museum for such offences. And those are just a few of the considerations for the amateur game — which doesn’t get inside the gallery ropes of the pro game…

Different strokes in the game of golf, in my humble opinion.

Anyway, I believe equipment company engineers are genuinely trying to build better equipment year over year. The marketing departments are trying to find ways to make this equipment appeal to the broadest segment of the golf market possible. All of this against (1) the backdrop of — at least for now — firm product cycles. And golfers who, with their ~15 average handicap (men), for the most part, are not striping the golf ball like Tiger in his prime and seem to have less and less time year over year to practice and improve. (2) Regulations that massively restrict what they’re able to do…

That’s the landscape as I see it and the real headwinds for golf equipment companies. No doubt, there’s more I haven’t considered, but I think the previous is a better — and better faith — point of departure when formulating any serious commentary on the golf equipment world than some of the more cynical and conspiratorial takes I hear.

Agree? Disagree? Think I’m worthy of an Adam Hadwin-esque security guard tackle? Let me know in the comments.

@golfoncbs The infamous Adam Hadwin tackle ? #golf #fyp #canada #pgatour #adamhadwin ? Ghibli-style nostalgic waltz – MaSssuguMusic

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Podcasts

Fore Love of Golf: Introducing a new club concept

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Episode #16 brings us Cliff McKinney. Cliff is the founder of Old Charlie Golf Club, a new club, and concept, to be built in the Florida panhandle. The model is quite interesting and aims to make great, private golf more affordable. We hope you enjoy the show!

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Opinion & Analysis

On Scottie Scheffler wondering ‘What’s the point of winning?’

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Last week, I came across a reel from BBC Sport on Instagram featuring Scottie Scheffler speaking to the media ahead of The Open at Royal Portrush. In it, he shared that he often wonders what the point is of wanting to win tournaments so badly — especially when he knows, deep down, that it doesn’t lead to a truly fulfilling life.

 

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“Is it great to be able to win tournaments and to accomplish the things I have in the game of golf? Yeah, it brings tears to my eyes just to think about it because I’ve literally worked my entire life to be good at this sport,” Scheffler said. “To have that kind of sense of accomplishment, I think, is a pretty cool feeling. To get to live out your dreams is very special, but at the end of the day, I’m not out here to inspire the next generation of golfers. I’m not out here to inspire someone to be the best player in the world, because what’s the point?”

Ironically — or perhaps perfectly — he went on to win the claret jug.

That question — what’s the point of winning? — cuts straight to the heart of the human journey.

As someone who’s spent over two decades in the trenches of professional golf, and in deep study of the mental, emotional, and spiritual dimensions of the game, I see Scottie’s inner conflict as a sign of soul evolution in motion.

I came to golf late. I wasn’t a junior standout or college All-American. At 27, I left a steady corporate job to see if I could be on the PGA Tour starting as a 14-handicap, average-length hitter. Over the years, my journey has been defined less by trophies and more by the relentless effort to navigate the deeply inequitable and gated system of professional golf — an effort that ultimately turned inward and helped me evolve as both a golfer and a person.

One perspective that helped me make sense of this inner dissonance around competition and our culture’s tendency to overvalue winning is the idea of soul evolution.

The University of Virginia’s Division of Perceptual Studies has done extensive research on reincarnation, and Netflix’s Surviving Death (Episode 6) explores the topic, too. Whether you take it literally or metaphorically, the idea that we’re on a long arc of growth — from beginner to sage elder — offers a profound perspective.

If you accept the premise literally, then terms like “young soul” and “old soul” start to hold meaning. However, even if we set the word “soul” aside, it’s easy to see that different levels of life experience produce different worldviews.

Newer souls — or people in earlier stages of their development — may be curious and kind but still lack discernment or depth. There is a naivety, and they don’t yet question as deeply, tending to see things in black and white, partly because certainty feels safer than confronting the unknown.

As we gain more experience, we begin to experiment. We test limits. We chase extreme external goals — sometimes at the expense of health, relationships, or inner peace — still operating from hunger, ambition, and the fragility of the ego.

It’s a necessary stage, but often a turbulent and unfulfilling one.

David Duval fell off the map after reaching World No. 1. Bubba Watson had his own “Is this it?” moment with his caddie, Ted Scott, after winning the Masters.

In Aaron Rodgers: Enigma, reflecting on his 2011 Super Bowl win, Rodgers said:

“Now I’ve accomplished the only thing that I really, really wanted to do in my life. Now what? I was like, ‘Did I aim at the wrong thing? Did I spend too much time thinking about stuff that ultimately doesn’t give you true happiness?’”

Jim Carrey once said, “I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it’s not the answer.”

Eventually, though, something shifts.

We begin to see in shades of gray. Winning, dominating, accumulating—these pursuits lose their shine. The rewards feel more fleeting. Living in a constant state of fight-or-flight makes us feel alive, yes, but not happy and joyful.

Compassion begins to replace ambition. Love, presence, and gratitude become more fulfilling than status, profits, or trophies. We crave balance over burnout. Collaboration over competition. Meaning over metrics.

Interestingly, if we zoom out, we can apply this same model to nations and cultures. Countries, like people, have a collective “soul stage” made up of the individuals within them.

Take the United States, for example. I’d place it as a mid-level soul: highly competitive and deeply driven, but still learning emotional maturity. Still uncomfortable with nuance. Still believing that more is always better. Despite its global wins, the U.S. currently ranks just 23rd in happiness (as of 2025). You might liken it to a gifted teenager—bold, eager, and ambitious, but angsty and still figuring out how to live well and in balance. As much as a parent wants to protect their child, sometimes the child has to make their own mistakes to truly grow.

So when Scottie Scheffler wonders what the point of winning is, I don’t see someone losing strength.

I see someone evolving.

He’s beginning to look beyond the leaderboard. Beyond metrics of success that carry a lower vibration. And yet, in a poetic twist, Scheffler did go on to win The Open. But that only reinforces the point: even at the pinnacle, the question remains. And if more of us in the golf and sports world — and in U.S. culture at large — started asking similar questions, we might discover that the more meaningful trophy isn’t about accumulating or beating others at all costs.

It’s about awakening and evolving to something more than winning could ever promise.

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